Our friendly human support agents are always available to respond to your queries.
Contact UsKollet is a cryptocurrency payment gateway/processor that allows customers and merchants to receive and send funds from their cryptocurrency wallet, as well as manage their crypto funds. Kollet is cheap, safe and secure.
We currently support Bitcoin, Litecoin, Bitcoin Cash, USDT ( TRC20 ), USDC ( TRC20 ), TUSD ( TRC20 ), TRX and Dogecoin. We are however expanding to support other cryptocurrencies. We will inform our users as soon as we add more cryptocurrencies.
For merchants, there are different options for receiving payments from your customers. We have hosted checkout pages for your products, an API system that allows you to build systems according to your own specifications.
For customers, you can easily pay any merchant of your choice by going to the Kollet link provided by the merchant and following the payment instructions.
We do not charge any fees when you receive funds from your customers as a merchant. You are only charged a 0.5 % fee of the amount to be sent in addition to the cryptocurrency network fees when you are withdrawing funds out of your Kollet account. We seek to introduce in-app crypto-transfers where merchants can also transfer funds to each other without paying hefty cryptocurrency network fees.
Network fees are fees users of a cryptocurrency network pay to ensure that outgoing transactions to external cryptocurrency addresses are processed on the network. It is through this process customers or merchants receive their funds. This fee is paid to cryptocurrency miners, which are the systems that process the transactions and secure the network. This fee is not given to Kollet. We always try as much as possible to estimate the best transaction fees needed to put your transaction onto the network.
If you don't see an answer to your question, you can send us an email from our contact form.
You can view all payments made to your account by accessing your payments dashboard. The dashboard lists all the payments made to your account since it was created. You can also search by transaction ids.
You can directly receive payments by creating an invoice for user. Another way is to create a checkout of a product that you want a user to pay for. Every Kollet user ( merchant and customer ) has a personal payment address that others can send payment direct to.
There are no hidden fees when using Kollet. We do not charge any fees when you receive funds from your customers as a merchant. If a customer pays $100, you receive $100. You are only charged a 0.5 % fee of the amount to be sent in addition to the cryptocurrency network fees when you are withdrawing funds out of your Kollet account. We seek to introduce in-app crypto-transfers where merchants can also transfer funds to each other without paying hefty cryptocurrency network fees.
We offer integrations and a REST API that will enable you build your own solutions.
Merchants should visit their dashboard to check the confirmations need for every supported cryptocurrency.
Yes ! You can customize the confirmations needed to mark a payment as completed or successful. Note that this does not change the confirmation needed by Kollet to credit the amount into your account. Customizations affect the status of your received payments. You can customize your account payment statuses to be marked as "completed" when they hit "1" confirmation. Kollet will however credit your account when the required amount of confirmations needed by Kollet are received. Merchants should visit their dashboard to check the confirmations need for every supported cryptocurrency
Our vision is to help everyone adopt cryptocurrencies as an alternative or mainstream mode of payment. We do consider withdrawal discounts for merchants that receive and perform large amount of transactions on Kollet. If you meet this criteria, contact our business development team.
We allow merchants to brand their hosted pages to ensure users are able to identify them. You can always customize your brand as you please.
There are no minimum or maximum amount of cryptocurrency units when receiving funds on Kollet. You can receive anything your customers send you.
There are also no maximum amount of cryptocurrency units you can send out. However there is a minimum amount for withdrawals. This is necessitated to ensure your wallet account does not collect dust. This minimum can range from $0.01 to $2 or $3.
We currently do not support settlements in fiat currency. It is however a feature we would support in the future, along with instant local mobile money settlements. We would also in the future support debit/credit cards. We will communicate any announcements directly to your inbox.
Here is a summary of what Kollet Pay is and what it offers to support the digital currency world.
Kollet Pay is a cross platform digital solution that leverages the blockchain and ensures smooth and immediate transfer of funds from all across the world. The platform enables users to make payments to many online and offline channels in and outside their country of residence at very low or no extra charge. We take the pressure away from the cryptocurrency network and mint transaction records on our global servers. These records are available for anyone to view or verify.
Yes !. Users and Merchants alike can send funds to each other without bearing network fees and compromising on the security or privacy of their account and funds. Users can easily transfer their funds to fiat without paying exchange fees.
Users of Kollet Pay can use all features without any extra service charge. Users will be able to purchase food, airtime, cable subscription, etc with Kollet Pay in their country of residence.
We are cooking and turning the ins and outs of Kollet Pay. At the moment, Kollet Pay is not available. We will inform users when we are ready to launch Kollet Pay.
Users when making payments should copy the cryptocurrency amount stated and pay exactly that. Due to different wallet and exchange services having different FIAT exchange rates, users are advised to send exactly the cryptocurrency amount stated on a payment and not copy the FIAT amount as an exchange may send out less units of the cryptocurrency Kollet is expecting to receive. A payment will be marked as "UnderPaid" if the amount received is less than expected. A merchant is the central source of authority on "UnderPaid" payments. A merchant can choose to ignore, let a user refund the remaining amount expected by Kollet or accept the payment. Please contact the merchant when this happens.
Users when making payments should copy the cryptocurrency amount stated and pay exactly that. Due to different wallet and exchange services having different FIAT exchange rates, users are advised to send exactly the cryptocurrency amount stated on a payment and not copy the FIAT amount as an exchange may send out less or more units of the cryptocurrency Kollet is expecting to receive. However, if you over sent the amount stated on the payment request or item purchase, contact the merchant. Kollet is just the medium through which payments are received and managed. The merchant is sole owner and control of the payment received.